Telemental Health
List of Services Provided:
- Virtual Mental Health Based Therapy
FAQs:
Q: What is MHS Video Connect?
A: MHS Video Connect is the Military Health System's web-based solution for accessible care. It empowers patients to conveniently meet with their military health care team virtually through live video on any internet-connected device.
Q: Why should I consider using MHS Video connect.
A: MHS Video Connect provides convenient and secure, real-time access to care from anywhere, reducing travel wait times.
Q: Who can use MHS Video Connect?
A: All active duty who have completed the initial Mental Health Care Intake face-to-face appointment can use MHS Video Connect.
Q: What equipment do I need to use MHS Video Connect?
A: To use MHS Video Connect, you must have an email account so your provider can send you a link to access the virtual treatment room for your video appointment. The appointment will work on nearly any device that has an internet connection, a web camera, microphone, speakers (either internal or attached) and a web browser. For example, it will work on the following
- Personal desktop computers
- Laptops
- Apple, Android or Windows tablets or mobile devices
Q: How do I schedule an MHS Video Connect Appointment?
A: Call the Mental Health Clinic at 907-361-6059, Option 1. You will complete a brief, phone questionnaire to determine if Virtual Mental Health is appropriate for your situation.
Q:Is MHS Video Connect safe/private?
A: MHS Video Connect provides convenient and secure, real-time access to your health care team. You should be in a quiet, private location for your MHS Video Connect visit.