JBER SCMH

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Health Clinics

Patient Administration


Services Provided:

  • Release of Information
  • Patient Travel
  • Record Processing

How to make an appointment:

No appointment necessary

FAQs:

Q: How long does it take to get a copy of ALL my medical records?

A: You will receive your medical information or a copy of your record within 30 working days after submission of the request. (AR 40-66 para. 2-3)

Q: Can I hand carry my medical records?

A: Hand carrying medical records is not permitted. MTFs can no longer push records to your next MTF based on PCS orders. Gaining MTFs will request the records from us once you have completed TRICARE enrollment at your new duty location. (AR 40-66 para. 2-3)

Contact Us

Phone Number:

(907) 384-3650

Fax Number:

(907) 384-3170

Hours of Operations:

Monday: 7:30 a.m. to 3:30 p.m.
Tuesday: 7:30 a.m. to 3:30 p.m.
Wednesday:  7:30 a.m. to 3:30 p.m.
1st & 3rd Thursday: 7:00 a.m. 3:30 p.m.
2nd & 4th Thursday: 7 a.m. to 12:00 p.m.
Friday: 7:30 a.m. to 3:30 p.m.
Closed Daily from 12:00 p.m. to 1 p.m.
Saturday: Closed
Sunday Closed
Training Holidays: Closed
Federal Holidays: Closed

 

Don't forget to keep your family's information up-to-date in DEERS.