JBER SCMH

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Health Clinics

Patient Administration


Services Provided:

  • Release of Information
  • Patient Travel
  • Record Processing
  • Request/Send Medical Records with Off-post Providers

How to make an appointment:

No appointment necessary

FAQs:

Q: How long does it take to get a copy of ALL my medical records?
A: You will receive your medical information or a copy of your record within 30 working days after submission of the request. (AR 40-66 para. 2-3)

Q: Can I hand carry my medical records?
A: Hand carrying medical records is not permitted. Gaining MTFs will request the records from us once you have completed TRICARE enrollment at your new duty location (AR 40-66 para. 2-3)

Contact Us

Phone Number:

(907) 384-8098/3650
 

Fax Number:

(907) 384-3170

Hours of Operations:

Monday: 10 a.m. to 3 p.m. 
Tuesday: 10 a.m. to 3 p.m. 
Wednesday: 10 a.m. to 3 p.m. 
Thursday: 10 a.m. to 12:00 p.m.
Friday: 10 a.m. to 3 p.m. .
Saturday: Closed
Sunday Closed
Training Holidays: Closed
Federal Holidays: Closed

 

Don't forget to keep your family's information up to date in DEERS!