Medical Records - Release of Information 

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Services Provided:

• Release of Official Medical Records

Important Documents:

 

Requesting Records - What to Know

• Our office provides copies of official medial records to include all available Military Treatment Facility (MTF) medical records and civilian records located within the Electronic Health Record (EHR)

 

• Soldiers preparing to retire or separate from service should obtain copies of all medial records at least six months prior to their final out-processing. 

 

• Department of Behavioral Health and other sensitive records must be reviewed and cleared by a provider before release. This process can take up to 30 days from the submission of DD Form 2870.

 

• Records will be sent via DOD Secure Access File Exchange (SAFE) or a CD-ROM. DOD SAFE is an encrypted process allowing customers to download their medical records to any storage device. 

 

• Some requests can be process on the spot. This includes reports that are less than 30 pages and includes reports such as:
  • Lab results
  • Immunization records
  • Radiology reports
  • School physical reports
  • Appointment list
  • Medication list
  • EKG reports 

 

Medical Records in MHS GENESIS Patient Portal

We highly encourage patients to utilize the MHS GENESIS Patient Portal to access their medical information. Through the MHS GENESIS Patient Portal patients can:

• View health information 
• Communicate securely with your healthcare team
• View notes from your clinical visits
• Views certain lab/test results

 

Medical Power of Attorney

To obtain a medical power of attorney, contact Ft. Wainwright legal services. 

 

FAQs:

Q: When I PCS will my medical records go with me?

A: MHS GENESIS is the system utilized by all MTFs. Your medical records are electronic (EHR)) and will be in the system when you arrive at your next installation. If you have hard copy medical records, or Service Treatment Records, they will be forwarded to your next duty station once you in-process with the nearest MTF. 
 

Q: Why can't I hand carry my medical records to my next assignment 

A: Medical facilities are no longer permitted to provide hand carried due to new government policies and strict revised Federal regulations.
 

Q: I am a veteran. Can I request my medical records here?

A: Veterans may request copies of their military medical or dental records through the National Archives of St. Louis at https://www.archives.giv/st-louis/military-personnel.