Patient Resources

Patient Administration Department (PAD)

Mission

Provide high quality, customer-centric administrative services in support of health care to our beneficiaries, continually seeking improvement to effect solvency, legal and regulatory compliance with an eye always on consideration of the patient experience.
 

List of Services Provided:

Contact Us

Phone Numbers:
Front Desk:  (907) 361-5720
HIPAA Privacy/Compliance: (907) 361-5363
IDES: 907-361-2723
Outpatient Records: (907)-361-5449/5725/6833/5159
Inpatient Records: (907) 361-5395
Patient Travel Office: (907) 361-5001
NCOIC: (907) 361-5619
Chief: (907) 361-5200

Fax Numbers:
Main Fax Number: (907) 361-4832
Fax Number for release of Protected Health Information: (907) 361-6110

Email to send Release of Information Paperwork:
dha.wainwright.bassett-ach-mbx.release-of-information@health.mil

Hours of Operation:
Monday: 8 a.m. to 4 p.m.
Tuesday: 8 a.m. to 4 p.m.
Wednesday:  8 a.m. to 4 p.m.
Thursday: 8 a.m. to 11 a.m.
Friday: 8 a.m. to 4 p.m.
Saturday: Closed
Sunday: Closed
Federal Holidays: Closed

 

 

Don't forget to keep your family's information up to date in DEERS!