Getting Care

Visitor Guidelines


Inpatient Visitation with COVID-19 Positive or Patient Under Investigation for COVID-19 -

·   One healthy (not quarantined or a PUI) support person who must wear appropriate PPE throughout the hospital stay. Support person will be restricted to the patient room, use the patient restroom and have meals delivered directly to the room. Once the support person leaves the room, they must exit the hospital and will not be permitted to reenter the facility unless for their own medical care.


Outpatient Appointments/Emergency Room-

Patient and one adult support person for invasive procedures including, but not limited to, PAP,  IUD, implant, vasectomy,  abscess incision and drainage, toenail removal, joint aspiration and  injection and biopsies.

Lab/Radiology -

·   One adult escort for pediatric patients
·   No children in procedure room unless for their own procedure

Maternal Newborn Unit:

***COVID positive patients are permitted one healthy visitor. This visitor must stay in the room for the entire stay. If they leave, they are not permitted back to the facility to visit.
Visitation is encouraged between 10 a.m. and 8 p.m. daily.
Large groups should use the unit day room or visit the patient in her room in groups of two.
For safety and infection control purposes, children under the age of 16 cannot visit unless they are siblings of the infant.
All children must be under the direct supervision of an adult in the day room or waiting area.
For safety and infection control purposes, overnight visitation is restricted to one adult family or support person per patient room, unless the patient is in active labor.

Multi-Service Unit:

***COVID positive patients are permitted one healthy visitor. This visitor must stay in the room for the entire stay. If they leave, they are not permitted back to the facility to visit.

There are no set visitation hours. Visitors are welcome 24/7 with patient permission.
A waiting room with TV is available for visitors to utilize.
All children must be under the direct supervision of an adult.


 
 

Contact Us

Make an appointment: 

Main Number: 1-907-361-4000/4001
MHS GENESIS Patient Portal

Hours of Operation:

Monday: 7:00 a.m. to 4:00 p.m.
Tuesday: 7:00 a.m. to 4:00 p.m.
Wednesday:  7:00 a.m. to 4:00 p.m.
Thursday: 7:00 a.m. to 4:00 p.m.
Friday: 7:00 a.m. to 4:00 p.m.
Saturday: Closed
Sunday: Closed
Training Holidays: 7:00 a.m. to 4:00 p.m. 
Federal Holidays: Closed

 

 

Don't forget to keep your family's information up-to-date in DEERS.