Multi-Service Unit
Services Provided:
- Care to patients from newborn to end of life.
- Infusion services
Visitor Guidelines:
There are no set visitation hours for our unit. While visitors are welcome 24/7 with patient permission, quiet hours are encouraged between 10 p.m. and 6 a.m. daily.
Please note:
- Family and friends are encouraged to visit, but staff can restrict access based on the patient's condition, preference, room capacity or if visitors are disruptive.
- All visitors are required to sign in at the nursing station.
- Visitors must check with nursing staff before bringing food to the patient.
- Visitation is subject to patient requests or provider's orders. Visitors must follow all infection control and Public Health guidelines if visiting patients on special precautions to mitigate spread of infection.
- All children must be under the direct supervision of an adult that's not the patient. Neither the patient or hospital staff can be utilized as the supervision.
- Animal visitation is limited to certified service animals under strict conditions.
FAQs:
Q: Do you have wireless internet?
A: Yes, we have free wi-fi for guests.
Q: What kind of meal service is available for patients and visitors?
A: Inpatients will receive a menu and select meals from within their diet guidelines.
- Meal delivery occurs during the following times:
- Preordered Hot Breakfast: 7 a.m. to 8 a.m.
- Preordered Hot Lunch: 11:30 a.m. to 12:30 p.m.
- Preordered Hot Dinner: 4:45 p.m. to 5:30 p.m.
Q: Will you provide a meal tray to my spouse or support person?
A: No. However, Bassett ACH Dining Facility is open for breakfast from 6:30 a.m. to 8:30 a.m. and lunch from 11 a.m. to 1 p.m. Access to a refrigerator and microwave are also available on the unit.
Q: What amenities are available in patient rooms?
A: Each room is a private room. You will not have to share rooms with other patients. Each room has a telephone, television, a closet for storing personal items, and a private bathroom with a shower.
Q: Where do I leave feedback regarding my stay?
A: We value your feedback! The best way to leave feedback for a quick response is to complete an ICE comment card, which are availalbe on the ward, or through the ICE portal at https://ice.disa.mil. You can also help us to make improvements by completing he TRISS survey, which will come to you in the mail.