There are emergency procedures in place in multiple states due to extreme weather. Learn More About Emergency Procedures. Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About The Referral Approval Waiver. Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Clinics

Fort Greely Army Medical Home

Services Provided:

  • Primary Care for TRICARE Prime Beneficiaries
  • Laboratory
  • Radiology
  • Patient Administration
  • Routine Immunizations
  • Limited Pharmacy
  • Audiogram (MEDPROS and Occupational Health)
  • Virtual and Tele-Behavioral Health
  • Virtual and Tele-Health
  • Occupational Health employment physicals

How to make an appointment:

Please contact the Central Appointments Line at 907-361-9258, utilize the MHSG Patient Portal, or contact the Front Desk Reception at 907-873-4975

Routine Immunizations:
Monday, Tuesday, Wednesday, Friday: 8:00am-11:00am. and 1:00pm-3:00pm, Thursday 8:00am-11:00am

Labs:

Available Mondays and Wednesdays 8:00 a.m. to 11:30 a.m. and Tuesdays and Thursdays 8:00 a.m. to 9:00 a.m. Medical courier for laboratory specimens/pharmacy medications once-per-week on Wednesday mornings. Laboratory send-out specimen collection: Tuesday 8:00am-11:00am. and 1:00pm-3:00pm, Wednesday 8:00am-9:00am *Limited in-house testing capabilities may be available outside these posted times.

Radiology:

Available:
Monday, Tuesday, Wednesday, Friday: 8:00am-11:00am. and 1:00pm-3:00pm, Thursday 8:00am-11:00am

Audiology:

Please call the front desk reception at (907) 873-4975 to book an appointment.

FAQs:

Q: Does the clinic offer emergency services
A: The Fort Greely Army Medical Home offers routine primary care. For emergencies, please dial 911.
Q: Where is the nearest urgent care clinic?
A: Concentra Urgent Care in Fairbanks, located at 1867 Airport Way, Suite 110C, Fairbanks, AK 99701
Q: How do I schedule tobacco counseling?
A: Please contact the front desk at 907-873-4975 to schedule tobacco cessation counseling.
Q: What do I do if my family or I gets sick outside of clinic hours?
A: If you feel it is a medical emergency or there is a risk of loss of life/limb/eyesight, please dial 911 or Fort Greely Dispatch at 907-873-3288. You may also travel to Bassett Army Community Hospital for emergency department care. For non-emergency care, you may utilize the Nurse Advise Line (NAL). TRICARE Prime dependents (including retirees) can also use Concerta Urgent Care in Fairbanks to receive after-hours urgent care without a referral. Regular Army and AGR service members must contact the NAL first before using urgent care. On the first business day after receiving care, contact the clinic at 907-873-4975 for follow up.
Q: How do I utilize the Nurse Advise Line?
A: 24/7 Nurse Advice Line (NAL) 1-800-TRICARE (874-2273), option 1
Q: Are there any virtual or tele-health care options available?
A: Yes, there are two virtual options for TRICARE Prime dependents (including retirees) at https://doctorondemand.com and https://pmpediatriccare.com
Q: How far out should I contact the clinic for my physical?
A: 30 days is the ideal timeframe to contact the clinic front desk to ensure all pre-provider requirements are completed.
Q: Who can receive medical care at the Fort Greely Army Medical Home (FGAMH)?
A: FGAMH provides routine care to all beneficiaries with a primary care manager (PCM) at the clinic including Regular Army and AGR Soldiers, TRICARE Prime dependents, and TRICARE Prime retirees and their dependents. FGAMH also provides services to DoD civilians and contracted employees for employment medical requirements.
Q: If my dependent or I am on TRICARE Select or a VA beneficiary, can I utilize the Fort Greely Army Medical Home?
A: TRICARE Select and VA beneficiaries can be seen on a space-available basis for same-day acute care needs. Please call the front desk reception at 907-873-4975 weekdays after 10:00am to book into any remaining same-day space-available acute care appointments.
Q: What is the best way to view my health record, send a secure message to my healthcare team, request prescription refills, or book an appointment?
A: The Military Health System Genesis (MHSG) patient portal can be accessed with a DS Logon at https://patientportal.mhsgenesis.health.mil
Q: How far out should I contact the clinic for my physical?
A: 30 days is the ideal timeframe to contact the clinic front desk reception to ensure all pre-provider requirements are completed.
Q: Can I walk-in to receive service at the clinic?
A: Some of our services are available on a walk-in basis.
Q: How can I get my records sent over to the Fort Greely Army Medical Home?

A: Contact the office of your serving provider to have them complete a Release of Information form. Records can be faxed to (907) 873-4979.

Contact Us

Phone Number:

(907) 873-4975

Fax Number:

(907) 873-4979

Hours of Operation:

**Closed daily for lunch from 12:00 p.m. to 12:45 p.m.**
Monday: 7:30 a.m. to 4:30 p.m.
Tuesday: 7:30 a.m. to 4:30 p.m.
Wednesday:  7:30 a.m. to 4:30 p.m.
Thursday 7:30 a.m. to 12:00 p.m.
Friday: 7:30 a.m. to 4:30 p.m.
Closed during lunch: 12:15pm-12:45pm
Saturday: Closed
Sunday: Closed
Training Holidays: Closed
Federal Holidays: Closed

Driving Directions to Clinic:

From Richardson Highway, turn onto Big Delta Avenue (controlled access Fort Greely main gate for DoD ID cardholders). Continue on Big Delta Avenue past Fort Greely Garrison Headquarters Building 501 and turn right to remain on Big Delta Avenue. Big Delta Avenue curves left and becomes Fifth (5th) Street. The Fort Greely Army Medical Home is located on the left at Building 655 East Fifth Street.
 


 

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