Health Clinics

Fort Greely Army Medical Home

Services Provided:

  • Primary Care for TRICARE Prime Beneficiaries
  • Laboratory
  • Radiology
  • Patient Administration
  • Routine Immunizations
  • Limited Pharmacy
  • Audiogram (MEDPROS and Occupational Health)
  • Virtual and Tele-Health
  • Occupational Health ***
  • Women's Health ***
  • Pediatrics***
***These services are offered on a limited schedule with rotating providers from Bassett Army Community Hospital.

How to make an appointment:

Please contact the Fort Greely Army Medical Home Reception Desk at 907-873-4975

Routine Immunizations:
Walk-In  during regular business hours.

Labs:

Available Mondays and Wednesdays 7:30 a.m. to 11:00 a.m

Radiology:

Available during regular business hours. Please note, radiology services will be unavailable from April 22, 2026 through July 6, 2026 while we upgrade our radiology equipment to provide better service. 

Audiology:

Please call the front desk reception at (907) 873-4975 to book an appointment.
 

Women's Health

Please call the front desk reception at (907) 873-4975 to book an appointment.

FAQs:

Q: Does the clinic offer emergency services
A: The Fort Greely Army Medical Home offers routine primary care. For emergencies, please dial 911.
Q: Where is the nearest urgent care clinic?
A: Concentra Urgent Care in Fairbanks, located at 1867 Airport Way, Suite 110C, Fairbanks, AK 99701
Q: How do I schedule tobacco counseling?
A: Please contact the front desk at 907-873-4975 to schedule tobacco cessation counseling.
Q: What do I do if my family or I gets sick outside of clinic hours?
A: If you feel it is a medical emergency or there is a risk of loss of life/limb/eyesight, please dial 911 or Fort Greely Dispatch at 907-873-3288. You may also travel to Bassett Army Community Hospital for emergency department care. For non-emergency care, you may utilize the Nurse Advise Line (NAL). TRICARE Prime dependents (including retirees) can also use Concerta Urgent Care in Fairbanks to receive after-hours urgent care without a referral. Regular Army and AGR service members must contact the NAL first before using urgent care. On the first business day after receiving care, contact the clinic at 907-873-4975 for follow up.
Q: How do I utilize the Nurse Advise Line?
A: 24/7 Nurse Advice Line (NAL) 1-800-TRICARE (874-2273), option 1
Q: Are there any virtual or tele-health care options available?
A: Yes, there are two virtual options for TRICARE Prime dependents (including retirees) at https://doctorondemand.com and https://pmpediatriccare.com. For ages 12 and over, you may use the Virtually Integrated Patient and Readiness Program (VIPRR) by calling the Nurse Advice Line or going to http://mhsnurseadviceline.com/home. 
Q: Who can receive medical care at the Fort Greely Army Medical Home (FGAMH)?
A: FGAMH provides routine care to all beneficiaries with a primary care manager (PCM) at the clinic including Regular Army and AGR Soldiers, TRICARE Prime dependents, and TRICARE Prime retirees and their dependents. FGAMH also provides services to DoD civilians and contracted employees for employment medical requirements.
Q: If my dependent or I am on TRICARE Select or a VA beneficiary, can I utilize the Fort Greely Army Medical Home?
A: TRICARE Select and VA beneficiaries can be seen on a space-available basis for same-day acute care needs, but cannot establish care with a PCM. VA beneficiaries can be seen on a space-available basis for same-day acute care needs but will need a referral from the VA to Fort Greely for routine care. Once we have received the referral we will contact the patient to set up an appointment.
Q: What is the best way to view my health record, send a secure message to my healthcare team, request prescription refills, or book an appointment?
A: The Military Health System Genesis (MHSG) patient portal can be accessed with a DS Logon or CAC at https://patientportal.mhsgenesis.health.mil. When sending a message search for "Greely" to reach the message portal.
Q: Can I walk-in to receive service at the clinic?
A: Some of our services are available on a walk-in basis.
Q: How can I get my records sent over to the Fort Greely Army Medical Home?

A: Contact the office of your serving provider to have them complete a Release of Information form. Records can be faxed to (907) 873-4979. You can also email Bassett Army Community Hopsital for all medial record requests, inquiries or questions at dha.wainiwright.bassett-ach.mbx.release-of-information@health.mil 

Q: How do I get my medications

A: Medications arrive on Tuesdays and Thursday afternoons. You must call Bassett Army Community Hospital Pharmacy to request prescriptions for delivery to Fort Greely. Patients can then pick up prescriptions at the clinic or at the 24/7 ScriptCenter located at the entrance of the DFAC.

Contact Us

Phone Number:

(907) 873-4975

Fax Number:

(907) 873-4979

Hours of Operation:

**Closed daily for lunch from 12:00 p.m. to 12:45 p.m.**
Monday: 7:30 a.m. to 4:00 p.m.
Tuesday: 7:30 a.m. to 4:00 p.m.
Wednesday:  7:30 a.m. to 4:00 p.m.
Thursday 7:30 a.m. to 12:00 p.m.
Friday: 7:30 a.m. to 4:30 p.m.
Saturday: Closed
Sunday: Closed
Training Holidays: Closed
Federal Holidays: Closed

Driving Directions to Clinic:

From Richardson Highway, turn onto Big Delta Avenue (controlled access Fort Greely main gate for DoD ID cardholders). Continue on Big Delta Avenue past Fort Greely Garrison Headquarters Building 501 and turn right to remain on Big Delta Avenue. Big Delta Avenue curves left and becomes Fifth (5th) Street. The Fort Greely Army Medical Home is located on the left at Building 655 East Fifth Street.
 


 

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