Patient Administration
Services Provided:
- Release of Information
- Patient Travel
- Record Processing
- Request/Send Medical Records with Off-post Providers
How to make an appointment:
No appointment necessary
FAQs:
Q: How long does it take to get a copy of ALL my medical records?
A: You will receive your medical information or a copy of your record within 30 working days after submission of the request. (AR 40-66 para. 2-3)
Q: Can I hand carry my medical records?
A: Hand carrying medical records is not permitted unless going to a remote location with no installation within 50 miles. MTFs can no longer push records to your next MTF based on PCS orders. Gaining MTFs will request the records from us once you have completed TRICARE enrollment at your new duty location. (AR 40-66 para. 2-3)